Privacy Policy

Last Updated: October 3, 2026

At Uwajh Jewels (“Uwajh,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from uwajh.com (the “Website”).

1. Information We Collect

We may collect information you provide directly to us, including your name, billing and shipping address, email address, telephone number, payment information, account information, order details, ring or jewelry sizing information, and information you provide when requesting custom jewelry or contacting us.

We may also automatically collect certain information when you browse the Website, such as your IP address, browser type, device information, pages viewed, referring website, and interactions with the Website.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders and payments.
Ship products and provide order tracking.
Provide customer service and respond to inquiries.
Process returns, exchanges, repairs, warranty claims, and custom orders.
Maintain and administer customer accounts.
Provide rewards, promotions, and other services you request.
Improve our Website, products, services, and customer experience.
Send transactional communications, including order confirmations and shipping updates.
Send marketing communications where permitted by law and in accordance with your preferences.
Detect, investigate, and prevent fraud, abuse, unauthorized transactions, and security incidents.
Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments are processed through our payment providers. We generally do not store complete payment card information on our own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies & Similar Technologies

We use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use our Website, maintain shopping functionality, and improve our marketing and advertising.

Cookies may also be used by Shopify and third-party service providers that support our Website, analytics, advertising, payment, rewards, or other services.

You may be able to control or disable certain cookies through your browser settings. Some Website functionality may not work properly if cookies are disabled.

5. Shopify

Our online store is powered by Shopify, which provides the technology used to operate our online store and process certain aspects of your information.

Shopify may collect and process personal information in accordance with its own privacy practices. For more information, please review Shopify's privacy policy.

6. Sharing Your Information

We may share personal information with trusted service providers and business partners when reasonably necessary to operate our business, including:

Payment processors and financial service providers.
Shipping and delivery companies.
Jewelry manufacturers and service providers where necessary to fulfill an order or custom request.
Website hosting, technology, analytics, and IT providers.
Marketing, advertising, and communications providers.
Customer service and rewards program providers.
Professional advisers, insurers, auditors, or legal authorities where required.

We do not sell your personal information for money.

7. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, offers, promotions, new collections, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations, shipping notifications, and important account or service messages, may still be sent when necessary to fulfill your order or provide our services.

8. Personalized Advertising & Analytics

We may use analytics and advertising technologies to understand Website traffic, measure advertising performance, and show relevant advertisements.

These services may use cookies, pixels, or similar technologies and may receive information about your browsing activity. You may have rights to opt out of certain targeted advertising or similar processing depending on your location.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business and financial records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal obligations.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request information about how your personal information is collected or used.
Opt out of certain targeted advertising or other data processing.
Withdraw consent where processing is based on consent.
Appeal certain privacy decisions where applicable.

We may need to verify your identity before processing certain requests. Your legal rights may vary depending on your state or jurisdiction.

13. California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain uses or disclosures of personal information.

Where applicable, we will process verified requests in accordance with California law. We will not discriminate against you for exercising privacy rights granted by law.

14. International Visitors

Uwajh may receive orders and visitors from countries outside the United States. If you access our Website from outside the country where our business operates, your information may be transferred to, stored, or processed in other countries where our service providers operate.

Different countries may provide different privacy protections.

15. Third-Party Websites

Our Website may contain links to third-party websites, applications, payment services, social media platforms, or other services. We are not responsible for the privacy practices or content of third parties.

We encourage you to review the privacy policies of any third-party service you use.