Shipping Policy

We want every step of your Uwajh Jewels experience to feel as exceptional as our
jewelry, beginning with fast and secure shipping.

Delivery Timelines

Production Time: Your handcrafted jewelry will be ready for dispatch within 5-6
business days as these will be manufactured fresh.
Delivery Time: Once shipped, your order typically arrives in 4-10 business days,
depending upon the type of shipping mode & location.

Shipping

We use trusted international courier services for Domestic and International Shipping.
Your products are insured till the time it reaches your hands.

Estimated Delivery Times

Delivery times may vary depending on the destination and shipping carrier.

Delivery Terms

The Shipping delivery timeline excludes Saturdays, Sundays, public holidays in
the USA or the destination country, customs delays, and any alternative delivery
instructions provided to the courier by the customer or recipient.
If your tracking information shows the order as delivered, but you have not received it, please contact us within 2 days of the expected delivery date. We will coordinate with the courier service to obtain a proof of delivery(POD).
Once an order is handed over to the courier, no changes can be made. Any updates to the delivery address or special instructions will only be entertained if the courier service allows it.

Shipping Charges and Payments

International customers are responsible for all applicable VAT, customs duties,
brokerage fees, import taxes, and any other charges imposed by their country's
customs authorities and are payable directly to the courier at the time of delivery.
The final amount charged to your bank credit/debit card may differ from the order
total shown during checkout due to currency conversion rates and fees imposed
by your payment provider or bank.

Delivery Discrepancies & Package Inspection

When Your Package Arrives:

Please inspect the packaging and item carefully before accepting delivery.
DO NOT accept the shipment if: The box appears tampered with/damaged. OR
The Items are missing or incorrect.
Record a video while unboxing your package to help us resolve any issues
quickly.

Found a Problem After Delivery