Shipping Policy
Thank you for shopping with us. We are committed to delivering your jewelry safely and on time to customers in the USA and worldwide.
Processing Time
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All orders are processed within 7–10 business days after payment confirmation.
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Customized or made-to-order jewelry may require additional processing time.
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Orders are not processed on weekends or public holidays.
Shipping Locations
We currently ship to:
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United States
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Canada
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United Kingdom
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Australia
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Europe
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Other international countries
If your country is unavailable at checkout, please contact us for assistance.
Estimated Delivery Time
Delivery times may vary depending on the destination and shipping carrier.
| Location | Estimated Delivery Time |
|---|---|
| USA | 5–12 Business Days |
| Canada | 7–15 Business Days |
| UK & Europe | 7–15 Business Days |
| Australia | 8–18 Business Days |
| Rest of World | 10–20 Business Days |
Please note that delays caused by customs, weather, or courier services are outside our control.
Shipping Charges
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Shipping charges are calculated at checkout based on your location and selected shipping method.
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Free shipping may be available on selected orders or promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to track your package in real time.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is significantly delayed or lost during transit, please contact us. We will work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
Contact Us
If you have any questions regarding shipping, please contact us through our contact page or support email.
You can also add:
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Your store email
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Free shipping minimum amount
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Express shipping option
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Processing time for handmade/custom jewelry
for a more professional policy page.